GENERAL TERMS AND CONDITIONS OF SALE
Last updated: 26/03/2025
Article 1 - Purpose
These terms and conditions govern the retail sale of products by the company Visual Freedoms LLC, registered in 16192 Coastal Highway, Lewes, DE 19958, United States, EIN number 98-1842836, with its principal place of business in the United States. These terms apply to all sales made through the website https://sampti.uk.
Article 2 - Prices
Product prices are listed in British pounds sterling (GBP, £) and do not include applicable taxes or shipping fees unless otherwise stated.
If you are ordering from a country outside the United Kingdom, you are considered the importer of record. Customs duties, taxes, and other local charges may apply and are your responsibility. We recommend consulting your local customs office.
Visual Freedoms LLC reserves the right to change prices at any time. Products are billed based on the prices in effect at the time the order is confirmed, subject to availability.
Products remain the property of Visual Freedoms LLC until full payment is received.
Article 3 - Orders
Orders may be placed via our website: https://sampti.uk
Contractual information is presented in English and confirmed before the order is finalized. Visual Freedoms LLC reserves the right to refuse or cancel an order, in particular in case of supply problems or payment issues.
Article 4 - Order Confirmation
Placing an order implies full acceptance of these terms and conditions. Confirmation of an order constitutes acceptance of all provisions herein.
A summary and a copy of the terms will be sent via email upon confirmation.
Article 5 - Payment
All orders must be paid in full at the time of purchase. Payment is processed via a secure payment gateway (Shopify Payments or third-party processor). Orders are charged only when products are shipped.
For customers choosing Klarna as a payment option, the use of Klarna’s services is subject to Klarna’s own terms and conditions, available at https://www.klarna.com.
Article 6 - Right of Withdrawal (Return Policy)
In accordance with UK e-commerce consumer protection standards, you have 14 calendar days from receipt of the products to request a return for a refund or exchange.
Products must be returned in their original condition and packaging. You are responsible for return shipping costs unless the item is defective or incorrect.
Refunds are processed within 14 days of receiving the returned item(s), using the original payment method.
Article 7 - Availability
Our products are offered while stocks last. If an item becomes unavailable after your order, you will be informed by email, and your payment will be refunded if applicable.
We reserve the right to limit purchases to two identical items per order.
Article 8 - Delivery
Products are delivered to the address indicated during checkout. Estimated delivery times are displayed at checkout and in the order confirmation.
We are not responsible for delivery delays caused by carriers or if the recipient is unavailable at the time of delivery.
Article 9 - Warranty
Products are covered by standard UK consumer warranties for defects or non-conformity. Claims must be made within 30 days of receipt via email to our customer support.
Returned items must be in original condition, including packaging and accessories. Return shipping will be reimbursed for defective items upon proof of cost.
Article 10 - Liability
Products comply with applicable UK laws. Visual Freedoms LLC is not liable for the use of products in jurisdictions with differing regulations.
We are not responsible for damages caused by misuse of the products or issues arising from internet usage (e.g., service interruption, virus).
Article 11 - Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. In case of any dispute not resolved amicably, the matter will be submitted to a competent UK court.
Article 12 - Intellectual Property
All content on the website https://sampti.uk is the exclusive intellectual property of Visual Freedoms LLC. No reproduction, distribution, or exploitation is permitted without written consent.
Article 13 - Personal Data
We collect personal data to process orders and improve customer experience. This data may be shared with third parties involved in order fulfillment.
Data is stored securely and in accordance with UK GDPR and data protection laws. You may request access, correction, or deletion of your data by contacting us.
Article 14 - Record Keeping
Order confirmations and invoices are stored electronically as reliable and durable records, admissible as proof of transactions.
Article 15 - Dispute Resolution
We aim to resolve all customer complaints promptly and fairly. Contact our support team at: contact@sampti.com.
In case of unresolved disputes, you may initiate mediation via a UK-recognized dispute resolution platform or proceed to court under UK law.
Contact Information
Visual Freedoms LLC
16192 Coastal Highway, Lewes, DE 19958, United States
Email: contact@sampti.com
Phone: +33 6 52 91 30 54
Website: https://sampti.uk
Your order will be shipped within 24/48 hours by our postal services and constantly monitored by our team.
All our products come with a 30-day money-back guarantee.
Do you have a question? Our customer service will respond within 24 hours, 7 days a week.
We use an encryption system with an SSL certificate to ensure 100% secure payments.
