General terms and conditions

 

Last updated: 05/01/2023

Article 1 - Purpose

The present conditions govern the sales of retail trade by the company JB Films, 11 passage de chateaudun 93100 Montreuil in France, trade number 978153674 00012. The company is subject to VAT, tax identification number FR59978153674.

 

Article 2 - Prices

The prices of our products are indicated in euros, inclusive of all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated, and exclusive of processing and shipping costs.

If you order from a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company JB Films. You are entirely responsible for declarations and payments to the relevant authorities and organizations in your country. We advise you to check with your local authorities.

All orders, whatever their origin, are payable in euros.

The company JB Films reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in force at the time of the validation of the order and subject to availability.

The products remain the property of JB Films until full payment has been received.

Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.

Article 3 - Orders

You can place an order: On the Internet: https://sampti.uk/

Contractual information is presented in French and will be confirmed at the latest when your order is validated.

JB Films reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 - Validation of your order

Any order placed on the https://sampti.uk/ website implies acceptance of these terms and conditions. Any confirmation of an order implies your full acceptance of these General Terms and Conditions of Sale, without exception or reservation.

All data supplied and the recorded confirmation shall constitute proof of the transaction.

You declare that you are fully aware of them.

Confirmation of the order will constitute signature and acceptance of the operations carried out.

A summary of your order information and these General Terms and Conditions will be sent to you in PDF format via the order confirmation e-mail address.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

Payment is made by credit card using the secure Shopify payment system.

The card is debited only when the order is dispatched. In the case of split deliveries, only products shipped are debited.

Article 6 - Withdrawal

In accordance with the provisions of article L.121-21 of the French Consumer Code, you have 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay any penalty.

Returns must be made in their original state and complete (packaging, accessories, instructions). In this case, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

You are responsible for return shipping costs.

In the event of exercising the right of withdrawal, JB Films will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment used at the time of the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to :

The supply of services fully executed before the end of the withdrawal period and whose execution has begun after prior express agreement by the consumer and express renunciation of his right of withdrawal. The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period. The supply of goods made to the consumer's specifications or clearly personalized. The supply of goods likely to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional. The supply of audio or video recordings or computer software when unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications. Transactions concluded at a public auction. The supply of digital content not supplied on a physical medium, the execution of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.

Article 7

Availability Our products are offered as long as they are visible on the https://sampti.uk/ website and within the limits of available stocks. For products not in stock, our offers are subject to availability from our suppliers. If a product is unavailable after you have placed your order, we will inform you by e-mail. Your order will be automatically cancelled and no bank debit will be made.

In addition, the https://sampti.uk/ website is not intended to sell its products in large quantities. Consequently, JB Films reserves the right to refuse orders for 2 identical items.

Article 8 - Delivery

Products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.

In the event of a delay in shipment, an e-mail will be sent to you to inform you of any consequences for the delivery time indicated.

In accordance with legal provisions, in the event of late delivery, you have the right to cancel the order under the terms and conditions defined in article L 138-2 of the French Consumer Code. If, in the meantime, you receive the product, we will reimburse you and the delivery costs in accordance with article L 138-3 of the French Consumer Code.

In the case of deliveries by a carrier, JB Films cannot be held responsible for late delivery due exclusively to the customer's unavailability after several proposed appointments.

Article 9 - Warranty

All our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, as stipulated in articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or reimbursed.

All claims, requests for exchange or refund must be made by mail within 30 days of delivery.

Products must be returned in the condition in which you received them, with all accessories, packaging and instructions. Shipping costs will be reimbursed on the basis of the invoiced rate, and return shipping costs will be reimbursed upon presentation of receipts.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with current French legislation. JB Films shall not be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities regarding the possibility of importing or using the products or services you intend to order.

Furthermore, JB Films shall not be held liable for any damage resulting from improper use of the product purchased.

Finally, JB Films may not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. The present conditions of sale are subject to French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.

Article 12 - Intellectual property

All elements of the https://sampti.uk/ website are and remain the exclusive intellectual property of JB Films. No one is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written consent of JB Films.

Article 13 - Personal data

JB Films reserves the right to collect nominative information and personal data concerning you. This information is necessary for the management of your order, as well as for the improvement of the services and information that we send you.

It may also be transmitted to companies that contribute to this relationship, such as those responsible for the management, execution, processing and payment of services and orders.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to nominative information and personal data concerning you, directly on the website.

Article 14 - Archiving Evidence

JB Films will archive the order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.

The computerized records of JB Films will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

Article 14 - Disputes

The Seller complies with the applicable consumer protection legislation and will do its utmost to fulfil its obligation to set up an efficient complaint handling system. Complaints can be sent by e-mail to: contact@jamesbratz.
Within 5 working days, the Seller will confirm receipt of the complaint, inform the Buyer of the time taken to examine it and keep him/her informed of the progress of the procedure. The Seller is aware that the essential characteristic of a consumer dispute resolved in court is the disproportion between the economic value of the claim and the costs resulting from the resolution of the dispute itself.
This is also the main obstacle for consumers wishing to bring a dispute before the courts. The Vendor therefore makes every effort to resolve any disputes amicably.

In this case, the designated mediator is

ANM-CONSOMMATION

2 rue de colmar
vincennes, 94300
France

Website: www.anm-conso.com
Telephone: +33(0)146812095
E-mail: contact@anmconso.com

Customers are also informed that they may also use the Online Dispute Resolution (ODR) platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show

All disputes arising out of or in connection with the purchase or sale of goods under these Terms & Conditions, which are not settled amicably by the seller or by mediation, shall be referred to the competent courts under the conditions of ordinary law.